Halfway, MD

WSSC ensures discolored tap water is safe, may continue longer than expected

Some residents in Montgomery County have been experiencing discolored tap water flowing in their homes recently. The Washington Suburban Sanitary Commission (WSSC) says the water is safe to use, but the discoloration is spreading to Prince George's County and continuing to happen longer than expected.

FOX 5 visited WSSC's lab to find out what is being done to ensure that residents' water is safe. According to utility company, the problem lies in the water source - the Potomac River.

Officials say there have been more decaying leaves and other material seen floating in the Potomac River this year and it may be caused by the number of severe storms this summer.

All of the debris in the Potomac does not mix well with chlorine that is used to disinfect the water. For now, less chlorine is being used, WSSC says.

WSSC's lab is now doing four times as many tests per day to ensure the safety of the water. Officials say customers should be ready to see the discolored water for several more weeks as the rain continues to impact our region.

If you are experiencing discolored water, you can report it to WSSC by calling 301-206-5002 or emailing emergencycallcenter@wsscwater.com.

Despite the water being safe to drink, brown or yellow water can stain clothes being washed. However, WSSC is giving away Rit Rust Remover kits used for laundry for free. To request this kit, email communications@wsscwater.com.

You can also issue a claim if clothes are damaged or if you want to try to get a rebate on your water bill. To file a claim, call 301-206-7095 or go to wsscwater.com/claims.

For more information, go to https://www.wsscwater.com/discoloredwater

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