Troubleshooting Download Problems























What was that URL?


Downloading the Weather Page via a Browser:

  1. We assume you know your three letter newspaper code (which will be designated as xxx)

    1. If you are a morning publication, your three letter code will be preceded by a "am" at the end of the URL string.
    2. If you are an evening publication, your three letter code will be preceded by a "pm" at the end of the URL string.
    3. If you are downloading a demo file, your three letter code will be preceded by a "demo_" at the end of the URL string.

  2. Log on to the Internet Provider.

  3. Enter Address into Browser:
    http://newspaper.accuweather.com/npclients/xxx/amxxx.mdr
    http://newspaper.accuweather.com/npclients/xxx/pmxxx.mdr
    http://newspaper.accuweather.com/npclients/xxx/demo_xxx.mdr

  4. Your username and password were previously provided.


If you do not know your username/password, or your three letter newspaper code, please call our 24 hour Customer Service Center at (814) 235-8650 and they will be able to provide you with this information.



FTP Troubleshooting Postscript Printing Troubleshooting Delivery Methods and Applications Downloading
to MAC
Downloading
to PC

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