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    CBS12 Chico

    Grocery store clerk sends customers home with groceries and a smile

    Grocery store clerk sends customers home with groceries and a smile

    Kindness manifests itself in all kinds of different ways.

    Some people are out to change the world, while others are there to make life a little nicer for those around them

    A Chico grocery store courtesy clerk is one who does just that in this week's installment in our Hello Humankindness series in partnership with Dignity Health of Northern California.

    Pat McCarthy sees hundreds of grocery shoppers every day.

    "There are a lot of people who come in here that I think their only contact with human people is coming into the  store, and so you do spend a little time with them, more than someone else," she said.

    As a Raley’s courtesy clerk for the past 16 and a half years, she bags groceries and helps customers to their cars.

    "I'm moving around, I'm with people,” she said. “I save a lot of money not having to go to the gym."

    And most everyone who comes into the store has a smile and a greeting for her.

    "The only thing I know about pat is she's worked here a long time, she always has a smile on her face and a sweet little flower," said Donna Montgomery, a long-time Raley’s shopper who’s become friends with McCarthy over the years.

    The flower is just one of the things for which she is so well known, and the tradition began by accident.

    “When I first started there was a flower that had fallen off a bouquet and so I stuck it into my buttonhole, and somebody made the comment oh that looks so nice that just brightened my day," McCarthy said.

    Pat believes her job is about much more than simply bagging groceries.

    "I just want people to feel good after they leave, that they've had a good experience,” she said.

    “That they have been greeted and they felt that they have been genuinely taken care of," she said.

    Something everyone she interacts with can all agree on.

    "She's just a neat lady and always happy," Montgomery said.

    Making a difference to those who shop at her store makes the Raley’s courtesy clerk this week's Hello Humankindness nominee.

    "I just do my job, I don't think I’m very extraordinary, but I appreciate it and I’m humbled by it."

    Thousands of satisfied customers would beg to differ.

    If you know anyone or any group deserving to be nominated for their acts of human kindness, go to our website and click on contests to make the nomination.


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