AccuWeather.com Contact Section

Have a Question regarding AccuWeather.com? Try the AccuWeather.com Help section for our list of frequently asked questions. If you can't find an answer to your question please fill out the contact form below.

24x7 World Class Customer Service

Let us help you expedite your needs by contacting our expert Customer Service Team.

CustomerService@AccuWeather.com

 

General Information

Question Type
AccuWeather Site
Comments

 

Tell Us A Little About Yourself

Email Address
First Name
Last Name
Zip Code

Without a valid email address we will be unable to respond to your request. Please ensure that your computer is set to accept emails from "accuweather.com" so that we can ensure the best assistance.

 

Technical Details

Operating System
Web Browser
Connection Speed
JavaScript
Cookies
Flash

 

Verification

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Please note, we have recently updated our citylist. If you are experiencing difficulty with your city, please search for a new code by right clicking on the extension, selecting options, and on the general tab, click the "Find Code" button.

24x7 World Class Customer Service

Let us help you expedite your needs by contacting our expert Customer Service Team.

CustomerService@AccuWeather.com

 

General Information

Type of Question
Forecast Location The City, Country or Zip Code or Postal code that the error occurs.
We can not investigate errors without your selected city.
Email Address
First Name
Last Name
Details
Version of FireFox select Help > About FireFox
Version of Forecastfox right click Forecastfox and select About Forecastfox
Connection Speed

 

Verification

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All information collected on this page will be used for internal use only. AccuWeather.com will not sell, distribute, or otherwise share your email address with outside organizations. Please Click Here to view our privacy policy in a new window.

24x7 World Class Customer Service

Let us help you expedite your needs by contacting our expert Customer Service Team.

CustomerService@AccuWeather.com

 

General Information

Type of Question
Type of Device
Forecast Location The City, Country or Zip Code or Postal code that the error occurs.
We can not investigate errors without your selected city.
Email Address
First Name
Last Name
Connection Speed
Details
(including app name)
Crash Log

Please send both the text from the .plist and .crash files for the AccuWeather.com application
*Application name will be referred to as TestWithCustomTabs in crash logs

Mac OS X
~/Library/Logs/CrashReporter/MobileDevice/(DEVICE_NAME)

Windows XP
C:\Documents and Settings\[USERNAME]\Application Data\Apple computer\Logs\CrashReporter/(DEVICE_NAME)

Windows Vista
C:\Users\[USERNAME]\AppData\Roaming\Apple computer\Logs\CrashReporter/MobileDevice/(DEVICE_NAME)

 

Verification

Type the characters shown in image for verification.

  

 

All information collected on this page will be used for internal use only. AccuWeather.com will not sell, distribute, or otherwise share your email address with outside organizations. Please Click Here to view our privacy policy in a new window.