AccuWeather.com Alert[TM]

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Tampabay.com's Weather Alert layout

1.0 About the Weather Alert Email Message Layout

The following sections will describe the layout of the AccuWeather.com Alert messages that you will receive via email. All of the options presented in the message will be explained.

Figure A - at right
The AccuWeather.com Alert 7-day Forecast Message

The AccuWeather.com Alert Severe Weather Advisories show only the text of the advisory and the row of Additional Information Buttons.

1.1 AccuWeather 7-Day Forecast

The AccuWeather 7-Day forecast is the main feature on the basic Alert email page. It presents the latest local forecast for your area, for the hour that it was sent.

1.2 Additional Information Buttons (pictured below)

All of these buttons are linked to features of AccuWeather.com. Clicking one of these buttons will open your web browser and display the appropriate page.
1.3 Choose Another Forecast

This field allows you to view the local forecast for a different zip code. Typing a new zip code in this field will not affect your default settings. When you click GO, a browser will open and display the 15-day forecast for the new zip code. The ZIP code for your Alert messages will remain unchanged.
To change your default ZIP code, refer to section 1.4.1.

1.4 Options Bar (pictured below)

The options bar allows you to change your Alert account information, unsubscribe from the service, review the terms and conditions of service, review AccuWeather's privacy statement, or view AccuWeather contact information.

1.4.1 Modify Options
When Modify Options is clicked, you will be prompted to enter your user name and password for AccuWeather.com Alert. Once you have logged in, the main AccuWeather.com Alert page will be displayed in your browser window. On this page, you can change your default ZIP code, or modify other aspects of your service.

1.4.2 Unsubscribe
If you click this button, your Alert service will be automatically canceled. The Farewell page will be displayed in your browser window.

1.4.3 Terms and Conditions
When the Terms and Conditions button is clicked, the AccuWeather.com Alert Terms and Conditions of Use page will be displayed in your browser window.

1.4.4 Privacy
When the Privacy button is clicked, the AccuWeather Privacy Statement page will be displayed in your browser window.

1.4.5 Contact
When the Contact button is clicked, the How to Reach Us page will be displayed in your browser window. This page contains contact information for AccuWeather.com Alert comments and questions.

2.0 Weather Email Alerts – F.A.Q.'s

2.1 More questions and Answers

Q)	How can I change the email address to which the forecasts/advisories are sent?
A)	Click the Modify Options button in the Alert email, log in, and then choose Modify Your Account from the box on the right. You may also go directly to http://www.accuweather.com/alertsbin/stpetechangelocation.
Q)	How can I change the delivery times for the 7-day forecast emails?
A)	Click the Modify Options button in the Alert email. You may also go directly to http://www.accuweather.com/alertsbin/stpetechangelocation.
Q)	How can I unsubscribe?
A)	Click the unsubscribe button at the bottom of the Alert email. You may also cancel the account from http://www.accuweather.com/alertsbin/stpeteaccount.
Q)	Why do I get HTML formatted text instead of a forecast?
A)	Make sure that your email client can read emails in HTML format. Try to get a mail reader that can properly interpret HTML email. Internet based services, such as Hotmail, can interpret HTML. A web browser, such as Netscape Communicator, can also interpret HTML.
Q)	Where are the current conditions that used to be in the Weather Alarms email?
A)	You can still check the current conditions for your forecast area by clicking on the 15-day forecast button in the Alert email. This will take you to the AccuWeather.com site where you can view the current conditions in addition to the 15-day forecast.
Q)	Why is the forecast on AccuWeather.com different than the forecast in the Alert email?
A)	The forecast delivered in your AccuWeather.com Alert email is valid for the hour in which it is delivered. If you click on the 15-day forecast button at the bottom of the email, you will be taken to the very latest forecast from AccuWeather.com. Depending on the amount of time that has elapsed since the email was produced, the forecast on AccuWeather.com may vary slightly from your Alert forecast because it is more up-to-date.
Q)	How can I receive more than one area's forecast?
A)	To get more than one ZIP code's forecast or severe weather advisories sent to your email account, you must register once for each ZIP code that you are interested in.
Q)	Why do I get a virus warning from your emails?
A)	The anti-virus software on your system could be interpreting some of our JavaScript or Java applets for advertising as a virus. There should be a setting in the anti-virus program to turn off checking for Java applets or JavaScript. Please consult your anti-virus software documentation to see if this is possible.
Q)	Why are images broken when I read the HTML formatted email?
A)	Make sure you are connected to an Internet Service Provider so that the graphics can be downloaded from our servers.
Q)	How can I change the forecast location?
A)	Click the Modify Options button in the Alert email. You may also go directly to http://www.accuweather.com/alertsbin/stpetechangelocation.
Q)	I currently only receive the 7-day forecast. How can I get the severe weather advisories?
A)	Click the Modify Options button in the Alert email. You may also go directly to http://www.accuweather.com/alertsbin/stpetechangelocation.
Q)	Why do I get more than one severe advisory in a day?
A)	Severe Weather Advisories are emailed to your email account whenever the National Weather Service issues a watch or warning and each time the advisory is updated. There could also be more than one advisory for your area at a time.
Q)	Can I get the Alert emails sent to my cell phone?
A)	Although AccuWeather.com Alert emails can be sent to a cell phone, we do not recommend it due to the high volume of alerts issued by the National Weather Service during severe weather situations. We are planning to add a similar service geared towards cell phones in the near future.
Q)	Why have I not received an Alert Forecast in a while?
A)	Some ISPs (AOL, COX, PEOPLEPC, ETC) are blocking the alert email as spam, or as a security risk, due to the advertising on the email. Please request to your ISP that these emails are not blocked.